Pebble’s Next Step
Pebble started its Kickstarter project in 2012. Since then, they have shipped over 2 million Pebbles around the world! Due to various factors—Pebble is no longer able to operate as an independent entity. Pebble annouced last night that Fitbit has agreed to acquire key Pebble assets.
A customer of Pebble was very disappointed when I showed him the news. He stated the following:
I find it very unfortunate. They got bought out by Fitbit. Are Pebbles just a dead product? In the future it will probably dwindle. Is my watch a waste of money now? Pebble was people believing in an idea. It's the same concept of Oculus. It will make people not want to crowdfunding. Fitbit had the money to buy them. If anything it was Fitbit just taking out some competition. I think Pebble had more interesting ideas, because people were developing apps for it. I suppose now Fitbit will have people developing apps for it to better compete with Apple. I guess thats a good thing for Fitbit.
Pebble is ceasing all hardware operations. We are no longer manufacturing, promoting, or selling any new products. Active Pebble models in the wild will continue to work.
What You Need to Know:
- Pebble is no longer promoting, manufacturing, or selling any devices.
- Pebble devices will continue to work as normal. No immediate changes to the Pebble user experience will happen at this time.
- Pebble functionality or service quality may be reduced in the future.
- Kickstarter backers who have not received their rewards will receive a full refund by December 16, 2016 to their credit cards. No further action is needed. For more information, please visit our Support page.
- It may take up to ten business days for the refund to appear on a backer’s credit or debit card statement. In the event that the initial refund attempt is unsuccessful, steps will be taken to ensure all refunds are successfully processed. Once a refund is successfully processed, backers will receive an email from Kickstarter notifying them of the amount of the refund and the payment source refunded.
- Orders from pebble.com are no longer being accepted or fulfilled, including Pebble 2 pre-orders, which have not yet been charged or shipped.
- Warranty support is no longer available for Pebble watches. How-to information and troubleshooting can still be found on our Support page and in the Pebble Forum.
- Returns of pebble.com orders that were successfully completed before December 7, 2016 will be refunded by our Support Team.
- Pebble watches purchased at retail may be returned or exchanged based on the retailer’s return policy.
- Pebblers can still find replacement charging cables and other compatible accessories (bands, skins, etc.) from Amazon.com and third-party vendors like GadgetWraps and Clockwork Synergy.
- If you have any other questions about Pebble’s wind-down of operations, please visit this page.
Current Pebble Users
Active Pebble watches will work normally for now. Functionality or service quality may be reduced down the road. We don’t expect to release regular software updates or new Pebble features. Our new mission will focus on bringing Pebble’s unique wearables expertise to future Fitbit products. We’re also working to reduce Pebble's reliance on cloud services, letting all Pebble models stay active long into the future.